Two ways to get help

Please fill in our quick, easy and secure form

If you are unable to refer yourself online, please call

If you cannot refer yourself online, please call

020 3228 6747

If you are unable to refer yourself online or on the phone, please ask your GP to make a referral for you.

After your referral we will get in touch with you to arrange a telephone assessment. This will usually be within 1-2 days.

If you’re a GP or Health Care Professional please refer here.

Waiting times for treatment

Initial telephone assessment: 3 weeks
(if you have used other mental health services it may be slightly longer so we can gather information and make sure we are the best service to help you).

Online therapy: booked at assessment to start within 1-2 weeks.

Guided self-help (CBT approach): booked at assessment to start within 4-6 weeks, offered via telephone and virtual clinics, and with some in person clinics.

Counselling: 3 month wait for virtual clinics and a limited number of in person clinics for 6 sessions.

Cognitive Behavioural Therapy (CBT): 5 and a half month wait, offered via virtual clinics and a limited number of in person clinics.

Evening appointments are available, whilst most appointments take place Monday to Friday between 9am and 5pm.

Clients who have some flexibility on days, times, and therapy method may experience shorter waiting times.

These times are correct as of 15th October 2024.