Three ways to get help
After your referral we will get in touch with you to arrange a telephone assessment. This will usually be within 1-2 days.
If you’re a GP or Health Care Professional please refer here.
Initial telephone assessment: within 1 week
(if you have used other mental health services it may be slightly longer so we can gather information and make sure we are the best service to help you).
Online therapy: booked at assessment to start within 1-2 weeks.
Guided self-help (CBT approach): booked at assessment to start within 10-12 weeks, via telephone and virtual clinics. 5 months for in person clinics.
Counselling: 3 month wait, offered via virtual clinics and a limited number of in person clinics for 6 sessions.
Cognitive Behavioural Therapy (CBT): 4 months wait, offered via virtual clinics and a limited number of in person clinics.
Please be mindful that most of our appointments are Monday to Friday between 9am and 5pm.
Clients who have some flexibility on days, times, and therapy method may experience shorter waiting times.
These times are correct as of 9 September 2022.